GBM Horizons Issue 22 Summer 2005

GBM, as part of its continuing programme to enhance the skills of its staff, held two major courses for staff recently. Staff from throughout the region travelled to Bahrain and Dubai to attend the three day Effective Business Communications course which was presented by professional trainer Lisa Jones. Participants learned a customer-centric approach to business communications which involved the latest approach to coaching, including role-playing and videotaping.

GBM also organised a Professional Selling Skills training course for staff from all GBM locations. Trainers David Rossell and Ian Stoker have many years experience and imparted their wealth of knowledge to staff over three and five day courses held in Bahrain and Dubai.

Welcome In this issue... GBM Rewards Participants of Customer Satisfaction Survey GBM Participates in Smartcard Virtual ' Roundtable' IBM Announces New Software to Dramaticaly Simplify Information Integration GBM Provides Linux System Administration Training for GCC Professionals Linux Technical Enablement Session held at GBM Dubai Gulf Business Machines Sponsors and Takes Part in Futurs IT 2005 GBM Employees Attend Professopnal Selling and Communications Skills Training Course Khorafi Business Machines Host Kuwait English School Work Shadowing Programme Students IBM Offers Mainframes Solutions to its Customers IBM's Rational Software Tours the Region Participants Upgrade Skills at GBM GBM Launches Latest Tivoli Offerings GBM Showcases WebSphere Software Top Analyst Firm Positions IBM in Leaders Quadrant for Storage Services New IBM Solutions Help Insurance Companies Speed Claims, Transform Outdates Infrastructure Zasvata Reinforces Design Innovation With IBM PLM Solutions Implemented by CAD - CAM Data IBM Designers to Help Create Breakthrough Products and Business Opportunities Main GBM stories New Horizons (pdf) New Horizons (zip) GBM home page		GBM Employees Attend Professional Selling and Communications Skills Training Course
	The photo shows some of the participants with trainer Lisa Jones (front row, third from left) and Saeed Al Saffar from GBM's H.R department, (front row, first on the left).

	The photo shows trainers David Rossell (front row, second from left) and Ian Stoker (front row, third from right) with participants and Jim Massey, GBM’s Director of Professional Services (front row, third from left).
	GBM, as part of its continuing programme to enhance the skills of its staff, held two major courses for staff recently. Staff from throughout the region travelled to Bahrain and Dubai to attend the three day Effective Business Communications course which was presented by professional trainer Lisa Jones. Participants learned a customer-centric approach to business communications which involved the latest approach to coaching, including role-playing and videotaping. GBM also organised a Professional Selling Skills training course for staff from all GBM locations. Trainers David Rossell and Ian Stoker have many years experience and imparted their wealth of knowledge to staff over three and five day courses held in Bahrain and Dubai.