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 In this issue...

 GBM Rewards Participants of  Customer Satisfaction Survey

 GBM Participates in  Smartcard Virtual ' Roundtable'

 IBM Announces New Software  to Dramaticaly Simplify  Information Integration

 GBM Provides Linux System  Administration Training for  GCC Professionals

 Linux Technical Enablement  Session held at GBM Dubai

 Gulf Business Machines  Sponsors and Takes Part in  Futurs IT 2005

 GBM Employees Attend  Professopnal Selling and  Communications Skills  Training Course

 Khorafi Business Machines  Host Kuwait English School  Work Shadowing Programme  Students

 IBM Offers Mainframes  Solutions to its Customers

 IBM's Rational Software Tours  the Region

 Participants Upgrade Skills at  GBM

 GBM Launches Latest Tivoli  Offerings

 GBM Showcases WebSphere  Software

 Top Analyst Firm Positions  IBM in Leaders Quadrant for  Storage Services

 New IBM Solutions Help  Insurance Companies Speed  Claims, Transform Outdates  Infrastructure

 Zasvata Reinforces Design  Innovation With IBM PLM  Solutions Implemented by  CAD - CAM Data

 IBM Designers to Help Create  Breakthrough Products and  Business Opportunities

 Main GBM stories
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TOP ANALYST FIRM POSITIONS IBM IN LEADERS QUADRANT FOR STORAGE SERVICES


IBM has been positioned in the Leader's Quadrant of Gartner's North American Magic Quadrant for Storage Services, 2005.

 
According to Gartner, leaders are vendors who are performing well today, have a clear vision of marketplace direction and are actively building competencies to sustain their leadership position in the marketplace.
      Today's exponential growth in data, growing complexity of storage technology, escalating IT management costs, and increasing strain on internal resources, are driving the need for more efficient and cost-effective ways to maximize and manage server and storage infrastructures. IBM storage services help clients dramatically reduce complexity by assisting them with their storage management needs, providing them with the ability to concentrate on primary business goals by helping them to meet data performance and availability requirements on an as-needed basis.
      "Clients continue to face the dilemma of dealing with the explosive use of information as a corporate asset. Faced with fewer resources, enlarging storage infrastructures, increasing complexity and numerous regulatory issues, clients are leveraging IBM's information on-demand strategy and storage services to help drive down costs and increase efficiencies in managing their storage environments," said Don DeMarco,
vice president, Integrated Technology Services, United States, IBM Global Services. "IBM is providing services to enable, integrate, optimize and manage on-demand business infrastructures – increasing the business value of IT for our customers and delivering what they need, when they want it."
      IBM storage services include the combined power of IBM Global Services, IBM Systems and Technology Group, IBM Tivoli software, and IBM Research providing customers with a comprehensive set of storage
solutions including business continuity and recovery services, infrastructure and systems management services, networking services, technical support and IT education services. Most recently, IBM announced Systems Management Consulting and Design for Data Recovery, a service designed to help customers assess current data recovery capabilities, clarify the strategy, requirements and plans to implement the strategy, and recommend a data recovery target model and solution design that supports business requirements.
      The 11 companies represented in the Gartner Magic Quadrant ranged from hardware manufacturers and independent software vendors to large outsourcers. North American storage service providers are evaluated on the completeness of their storage services vision as well as their ability to execute.
      For further information on IBM's storage services, please contact your nearest GBM branch, or visit www.ibm.com/services or www.gbm4ibm.com.


Information on Demand
The desire by businesses to access, manage and deliver information more efficiently is driving rapid change in the IT marketplace. Traditional low-tech, hardware-only approaches by proprietary vendors
are meeting with resistance as companies grappling with new government mandates and business
demands strive to capture and integrate information in a more seamless, real-time fashion across
the enterprise. IBM's information on-demand approach combines deep business insight with open
standards, advanced storage systems, sophisticated systems management software and leading information management software to create efficient, cost effective and flexible information infrastructures.
Regardless of industry, IBM helps companies transform data into insight to enable information on-demand.


About the Gartner Magic Quadrant
The Magic Quadrant is copyrighted 2005 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all
warranties, express or implied, with respect to this research, including any warranties of merchantability
or fitness for a particular purpose.


About IBM Global Services
IBM Global Services is the world's largest information technology services and consulting provider. Some 190,000 professionals in more than 160 countries help clients integrate information technology with business value – from the business transformation and industry expertise of IBM Business Consulting
Services to hosting, infrastructure, technology design and training services. IBM Global Services delivers integrated, flexible and resilient processes across companies and through business partners, enabling clients to save money and transform their businesses to be more competitive. For more information, visit
www.ibm.com/services.