Welcome  In this issue...  GBM Rewards Participants of  Customer Satisfaction Survey  GBM Participates in  Smartcard Virtual ' Roundtable'  IBM Announces New Software  to Dramaticaly Simplify  Information Integration  GBM Provides Linux System  Administration Training for  GCC Professionals  Linux Technical Enablement  Session held at GBM Dubai  Gulf Business Machines  Sponsors and Takes Part in  Futurs IT 2005  GBM Employees Attend  Professopnal Selling and  Communications Skills  Training Course  Khorafi Business Machines  Host Kuwait English School  Work Shadowing Programme  Students  IBM Offers Mainframes  Solutions to its Customers  IBM's Rational Software Tours  the Region  Participants Upgrade Skills at  GBM  GBM Launches Latest Tivoli  Offerings  GBM Showcases WebSphere  Software  Top Analyst Firm Positions  IBM in Leaders Quadrant for  Storage Services  New IBM Solutions Help  Insurance Companies Speed  Claims, Transform Outdates  Infrastructure  Zasvata Reinforces Design  Innovation With IBM PLM  Solutions Implemented by  CAD - CAM Data  IBM Designers to Help Create  Breakthrough Products and  Business Opportunities  Main GBM stories  New Horizons (pdf)  New Horizons (zip)  GBM home page					Participants  upgrade  skills at  GBM
		iSeries System Admin and   Control course  {Standing Left to right}, Pramod  Kumar Meher, Al Shirawi  Enterprises; Elias Nadar, Emirates  Flight Catering; Salem Amraya, MAF Carrefour and Ziad Sababa,  Emirates Flight Catering.  (Seated Left to right}, Abdullah  Salman, Saudi British Bank;  S.A. Shakoor, iSeries Instructor  and Kamal Ahmed Taha,  National Bank of Abu Dhabi.	AIX 5L Basics Course  {Left to right}, Dharmesh Parikh,  GBM's AIX Instructor; Siddharth  Khandekar, Liberty Automobiles  Company; Mohammed M. Al  Suhaibani, Saudi British Bank     and  Faiyaz S. Dhansay, Liberty  Automobiles Company.	i5 and iSeries System Operator  Workshop  {Standing left to right}, Moh'd Al  Badri, Emirates Bank; Pramod  Kumar Meher, Al Shirawi  Enterprises; Salem Amraya, MAF  Carrefour; Ziad Sababa, Emirates  Flight Catering and Vineet  Bhatia,  Four Seasons Pharmacy.  (Seated Left to right}, Elias Nadar,  Emirates Flight Catering; S.A.  Shakoor, iSeries Instructor and  Ma'moun I. Abu  Zaytoun, Abu Dhabi Securities  Market.
		Three courses were recently held at the GBM training centre in Dubai to upgrade the skills of participants on the IBM iSeries, i5 and in the AIX operating system.       One course covered iSeries System Admin and Control and ensured that participants could implement and manage the ongoing operations of the system. Emphasis was on security, system availability, backup and recovery, system software management, and problem determination. The participants were introduced to the architecture and terminology of the iSeries.       There was also an i5 and iSeries systems operator workshop held to develop the participant's skills needed to manage the day-today operations of the i5 and iSeries server, how the i5 and iSeries works from an end-user point of view at both basic and intermediate levels, enabling the participants to assist users and manage system operations.       The AIX 5L Basics course was an Introductory course held on IBM's pSeries eServer Operating System AIX . The course teaches participants to perform day to day tasks on the pSeries server using AIX Version 5.3. This was a fundamental course for users who would like to know the basics of Unix and who will then graduate to advanced courses in the area of AIX System Administration.